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Shipping Policy

FREE USA SHIPPING

We are glad to bring our customers great value and service. That’s why we provide free USA shipping from our warehouses in Asia by e-packet and in USA by USPS. Please be advised that occasional shipping/tracking delays may occur. It is rare that these delays will exceed 7 business days

LOST/MISSING PACKAGES

Wrinkle Wand is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

Wrinkle Wand is NOT responsible for any lost/stolen packages.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are our estimates:

  • United States: 4-14 Business Days
  • Outside the US: 7-14 Business Days

*All shipping times exclude clearance/customs delays and covid-19 delays

*This doesn’t include our 2-5 business day processing time.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping, tracking is not available.

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